Return & Exchange Policy

Return & Exchange Policy

We accept returns and exchanges on regular-priced items within 7 days of delivery. Please click link below to start your return: 

START A RETURN 

Returns (No Exchange):
Items returned without an exchange will incur a 15% restocking fee. Return shipping is the customer’s responsibility and must be completed through our return portal. A prepaid return shipping label is required and can be purchased during the return checkout process for $9.95 (domestic) or calculated based on international shipping rates. All returns must be initiated through the return link above; we no longer accept returns shipped directly to our store.

Please email hello@sundaybestkids.com with any questions/concerns. 

Exchanges:
Please email hello@sundaybestkids.com for exchanges. Exchanges for equal or greater value will not incur a restocking fee.
Customers are responsible for shipping the item back to us. If you prefer, you may request a prepaid return label for $9.95 (domestic) or calculated based on international shipping rates by emailing hello@sundaybestkids.com. A separate $9.95 shipping fee applies to send the new item via USPS Ground Advantage (domestic). International shipping fees will be calculated accordingly.

Out of Stock Exchanges:
If the item you wish to exchange is out of stock, we offer the following options:

  1. Full Refund to your original payment method.

  2. Store Credit or a digital gift card for the value of the item.

  3. Notification when the item is back in stock, so you can proceed with an exchange.

  4. Alternative Products: We can suggest similar items if you'd prefer to exchange for a different product.

Please contact us at hello@sundaybestkids.com to discuss your options.

Eligibility:

  • Items must be unworn, unwashed, unaltered, and in original packaging with all tags attached.

  • Returns must be postmarked within 7 days of delivery.

  • Items received damaged must be reported within 48 hours.

  • Items purchased more than 30 days ago are not eligible for return or exchange and are considered final sale.

  • Final sale, clearance, swimwear, underwear, socks, bodysuits, and jewelry are final sale and cannot be returned or exchanged.

Non-returnable items:

  • Gift cards (physical or digital)

  • Health and personal care items

Refunds:
Approved refunds (minus restocking fee if applicable) will be issued to your original payment method within 5–7 business days of receiving the return.

Gifts:
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a digital gift card for the value of your return once it is received and approved.
Gift returns follow the same shipping policy: the customer is responsible for return shipping, or may request a prepaid return label for $9.95 (domestic) or calculated based on international shipping rates by emailing hello@sundaybestkids.com.
A $9.95 shipping fee will apply if you request an exchange to be shipped back to you (domestic). International shipping fees will be calculated accordingly.

To start a return or exchange:
Email us at hello@sundaybestkids.com with your order number.